Crisis control measures for employee safety
The basic purpose of crisis management is to anticipate and prevent various crises that may have a significant impact on corporate management in advance, as well as to minimize damage to human and material management and to return to normal business arrangements at an early stage by responding promptly and appropriately in the event of an emergency.
- To fulfill our corporate social responsibility, we intend to:
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- 1Ensure the safety of employees, their families and related people;
- 2Preserve corporate facilities (e.g., the Company’s warehouses, buildings and facilities) and the freight received; and
- 3Strive to quickly restore and continue operation.
- To respond to trust in our corporation from society, we will:
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- 1Strive to avoid adverse effects to stakeholders (customers, shareholders and business partners), and
- 2Contribute to the quick stabilization of local communities.
Responding to a new strain of influenza
In October 2008, we produced a Manual for Responding to a New Strain of Influenza, and as part of our measures, we distributed Response Kits at the end of December 2008 and are conducting awareness-raising activities through an in-house newsletter to prevent infection in the event of an emergency.
When the epidemic spread from Mexico in 2009, we promptly established a task force headed by the president in accordance with the manual, and took company-wide measures to prevent infection and ensure business continuity.
Countermeasures against COVID-19
In order to prevent the spread of COVID-19, which is rampant all over the world, we introduced basic countermeasures including avoiding the 3Cs, maintaining social distancing, and wearing masks. We also adopted staggered working hours, working from home, a ban in principle on business trips, a ban in principle on meetings involving food and drinks inside or outside the Company, and health checks, while encouraging various measures such as hand washing, gargling, and following coughing etiquette. These efforts enabled us to continue business operations and protect the health of our employees.
Some distribution centers continued operations based on a business continuity plan that they had formulated in advance, while also installing vinyl curtains and acrylic sheets between employees’ desks, in conference rooms, in reception rooms and at reception areas for truck drivers from outsourced transportation companies and other visitors arriving for appointments in order to prevent droplet infection.
In addition, some overseas offices are dividing offices into two teams on two floors in an effort to create a system so that operations will not be halted even if an infection occurs among one of the teams.
Going forward, we will continue to prepare for not only COVID-19 infections but also other infectious diseases and various disasters, ensuring the safety of our employees and preparing to continue operations as our corporate social responsibility.
Disaster Measure Training
In the event of a disaster, since the initial response immediately after the disaster greatly helps prevent the spread of human and material damage, we have established and defined the role of self-defense disaster prevention squads that are responsible for the initial response in their building.
To enhance their effectiveness, we conduct disaster measure training, and as a form of emergency response training, we are working to strengthen and enhance our disaster response systems by conducting disaster training for all employees, including large-scale disaster measure training that cover safety confirmation, restoration from disaster damage, and walking drills and communication training using MCA radio*.
- *MCA radio: Multi channel access system that can be shared by a certain number of users on a certain number of frequencies.